Delivering healthier environmental conditions across hospitality operations

Airscan helps the hospitality industry improve the environmental conditions that protect guest comfort, staff wellbeing, and brand reputation—across rooms, shared spaces, and operations.

Hospitality buildings are dense, mixed-use environments. Guest rooms, kitchens, spas, laundry rooms, back-of-house and shared areas all generate very different environmental loads, yet they’re often served by shared or legacy systems. At the same time, energy-efficiency targets have driven tighter building envelopes that limit passive dilution of pollutants. 

Environmental quality is quite literally the product in hospitality. Air quality, comfort, light, and sound insulation is the difference between a pleasant stay or an unpleasant one. And this flows straight into reviews, repeat bookings, and brand reputation. Airscan helps operators raise the essential environmental conditions driving guest experience – by diagnosing and applying targeted improvements across air quality, ventilation, thermal comfort, energy, and noise-related risks.

$10M

Each 1-point increase in guest satisfaction scores (100-point scale) is estimated to drive an additional $10 million in annual revenue for large hotel brands.

88%​

Demand-Controlled Ventilation (DCV) can reduce HVAC energy consumption by up to 88% while staying within healthy parameters.

22%

Research shows that guests are willing to pay 14% more for rooms with excellent indoor comfort.

Our selected hospitality projects

Marriott International Airscan case study

GreenRE Platinum Certification for Marriott International

Environmental quality solutions tailored for hotel & tourism facilities

Airscan supports hospitality operators by measuring, verifying, and improving the environmental conditions that define guest experience, staff wellbeing, and operational resilience. 

High-resolution diagnostic testing to establish critical environmental baselines and identify pollutant sources in guest rooms, public spaces, or newly renovated areas. 

Baseline air quality verification

Establish real-world environmental performance across facility - identifying gaps and potential risk profiles that often reveal common but overlooked culprits such as new furnishings, cleaning agents, ozone, and mold.

Targeted complaint investigation

Structured testing to isolate environmental contributors behind recurring odour, irritation, or discomfort complaints.

Regulatory compliance assessment

Ensuring facility meets minimum health standards, such as those defined by CIBSE or ASHRAE, or more market specific standards like ICOP in Malaysia.

Smart ventilation allows hotels to actively reshape how air is delivered, exhausted, and conditioned – raising environmental standards and guest comfort while keeping operational control.

Energy efficiency without trade-offs

Reduce HVAC energy use in unoccupied rooms while ensuring comfort targets meet the highest standards in occupied areas.

Odour containment across guest and service zones

Maintain optimized pressure relationships so kitchens, bathrooms, and service areas do not contaminate guest-facing spaces.

Post-housekeeping air recovery

Automatically clear cleaning-related chemical loads before the next guest arrives.

Individualized comfort at room level

Support personalized thermal settings that drive the best quality experience without driving uncontrolled energy demand.

Demand-led air delivery

Dynamic airflow adjustments using occupancy and CO2 signals, prioritizing fresh air where activity is highest.

In hospitality environments, continuous indoor air quality monitoring gives operators a round-the-clock window into the conditions that shape guest comfort, staff wellbeing, and brand perception.

Episodic pollution events

Real-time visibility into short-duration and recurring pollution patterns caused by interzonal pollutant transfer, intensive cleaning routines, and peak use that testing misses, - enabling targeted response and integration with smart ventilation to limit spread into guest areas.

Improve guest comfort & sleep quality

Tracking particulate and CO2 levels in guest rooms to help operators address conditions that disrupt sleep and comfort before they translate into lower comfort scores.

Eliminate sick building syndrome

Reveal multi-factor exposure patterns linked to Sick Building Syndrome, including chemical load, humidity imbalance, and ventilation interaction, allowing targeted intervention before discomfort becomes systemic across guests and staff.

Strengthen brand reputation

Real-time visibility allows teams and systems to respond to air quality issues before they affect the overall experience of guests.

Front-facing air quality assurance

Selectively display live IAQ data in public areas to demonstrate the highest environmental standards in facilities - reinforcing trust among guests.

Certification and verification offers credible proof – of air quality, comfort, and sustainable performance – without relying on internal claims or design intent. Airscan supports operators through certification delivery, independent performance testing, and audit-grade documentation that stands up in procurement, reporting, and asset decisions.

Strengthen asset value

Certification is a strong market signal that translates into financial outcomes. Airscan helps hospitality assets secure credible certification pathways that support stronger valuation narratives and premium positioning - minus the vague wellness messaging trap.

Qualify for multinational corporate travel

Gain access to a growing list of multinationals that restrict hotel selection to properties that meet recognized health and sustainability certifications.

Streamline reporting and audits

Frameworks like LEED and WELL raise the bar on documentation, measurement, and audit readiness. We guide teams through the evidence chain - what must be measured, what must be recorded, and what must be defensible - so reporting becomes structured rather than reactive.

Audit older properties against modern standards

We help hotels with legacy systems and patchwork upgrades identify where performance falls short, where retrofits deliver the most lift, and how to prioritize upgrades.

Be in control of your surroundings. Outdoor monitoring gives operators the evidence to manage pollution and allergen exposure proactively – especially where traffic, construction, or seasonal events shape what enters guest and public spaces.

Pollution ingress management

Identify outdoor pollution spikes from traffic and street-level activity, allowing teams or advanced systems to manage air intake and filtration before dust and exhaust affect guest-facing spaces.

Validate building envelope

By mapping outdoor and indoor conditions over time, gain visibility into how effectively built facades, seals, and openings limit outdoor pollutant ingress under real operating conditions.

Inform dynamic filtration strategies

Support timely shifts to controlled intake and enhanced filtration during high risk periods such as haze, wildfire smoke, or episodic events.

Get an environmental quality review for your hotel

Speak with a senior member of the Airscan team to walk through your property type, key spaces, and current concerns to identify risks, opportunities, and sensible interventions that make commercial sense.